TOUR TERMS & CONDITIONS
This tour is produced and operated by The Apex Travel Company, LLC , dba, Totally Tuscany Villas & Tours.
Reservations and Payments: Your reservation for Venice requires a $250 non-refundable deposit per person. Your reservation for Rome requires a $250 non-refundable deposit per person and the Tuscany portion requires a $500 non-refundable deposit p/p. The post tour for Rome will be announced at a later date. Please email Debbie Yue with your name, address, phone number along with names of guests and preference of tour choices. Then The Apex Travel Company will send you an invoice for the deposit to pay via Square on their secured platform. That will be followed by a contract which is sent electronically via Docusign. The balance will be due within 120 days of the tour.
All payments made are non-refundable unless the tour is cancelled by the tour operator. We highly recommend that you purchase travel insurance that will cover you in the case that you need to cancel for a coverable cause. In the case of cancellation due to Covid-19, the tour will be moved to alternative dates.
The rates are in U.S. dollars and based on double occupancy. The single supplement fee is $600 for both Venice and Tuscany tours and $400 for Rome. This is a land tour only and does not include airfare. Tips for the Tour leader and guides are (10 euros per day/per person), for the drivers (5 euros per day/per person), and the chef and his staff, (7 euros per chef’s meal/per person) to be collected and paid during the tour.
Unused Tour Elements- No refund will be given for any unused tour features, whether because of customer’s choice, operational reasons, because of bad weather or any other reason. Please note that the days of the city tours may change for operational reasons without advance notice.
Travel Documents – United States Citizens require a valid passport when traveling to Europe which is valid for 6 months past the trip. There may be COVID testing, vaccine information or an online EU Digital Passenger Locator Form that needs to be completed to travel. You are responsible to complete any necessary forms or testing required. Testing needed for departing tour guests will be provided for a fee.
Baggage – Each tour member is limited to one large suitcase and one small carry-on due to limited baggage area on buses. The tour operator does not take responsibility for lost or damaged luggage. Special Assistance- We regret that we cannot provide individual assistance to a tour member for walking, dining, getting on/off motor coaches and other transportation vehicles, or other personal needs. Travelers who need such assistance must be accompanied by a qualified companion. These tours include moderate physical activity. Walking tours as well as walking on uneven walking surfaces/cobblestone roads can be expected.
Responsibility – The Apex Travel Company, LLC, dba Totally Tuscany Villas & Tours, its employees, shareholders, officers and directors do not own or operate any entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, transportation companies, guides or trip leaders, food service providers, equipment suppliers, ground operators, etc, including, without limitation, various entities which may utilize the Totally Tuscany Villas & Tours name. The Apex Travel Company, LLC is not responsible for any negligent or willful act or failure to act of any such person or entity, nor for any act or inaction of any other third party not under its control. Itinerary Changes- The Apex Travel Company, LLC, reserves the right to change the itinerary or trip features at any time and for any reason, with or without notice and/ or to substitute villas or features of a similar category for those listed in the brochure and shall not be liable for any such changes.
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